What Makes Us Different
- You don’t have to give up hope to get hospice. Many patients and the loved ones who care for them say they wish hospice care had started sooner.
- Treatments that provide our patients with comfort and relief may continue, uninterrupted, even after we’ve started providing hospice care.
- We don’t require that advance directive choices be made such as a “do not resuscitate” order (DNR) or living will to begin providing hospice care.
- When you need care, we’re ready to provide it. Any day of the year, any time of the day, we can initiate hospice care for you or your loved one.
- Our heart stretches across the nation. At any given time, Heartland provides comforting care to thousands of patients in communities and neighborhoods across the country.
- We’re fully accredited by Accreditation Commission for Health Care (ACHC). We’ve chosen to follow their additional requirements in order to help advance the highest standards of community-based care.
- Wherever you are in your health care journey, we’re there to meet you.
- As mutual care providers, we work closely with your health care professionals to make sure specific protocols are followed closely.
Dr. Ehab Kaiser - Medical Director
- Credentials: MD, CMD
- Residency: Forest Park Hospital
- Medical School: Cairo University Medical School
- Medical Specialty: Internal Medicine, Hospice and Palliative Medicine
- Practice or Clinic: Ehab M. Kaiser, MD, LLC
- Other Affiliations: American Association of Hospice and Palliative Medicine, American College of Physicians, American Medical Directors Association
Carole Dunnett - Director of Professional Services
- Credentials: RN
- Started in Hospice: 1983
- College Attended: Penn State University
- Other Affiliations: Greater St. Louis Hospice Organization, Missouri Hospice and Palliative Care Association, NHPCO
Bridget Card - Administrator
- Credentials: RN, BSN
- Academic Degree, School: Bachelors of Science in Nursing, Maryville University
- Other Affiliations: Missouri Hospice and Palliative Care Organization, National Hospice and Palliative Care Organization
Heartland Hospice Care Team
- Patients and families
- Heartland’s Medical Director
- The patient’s physician
- Registered nurses
- Hospice aides
- Social worker
- Spiritual care coordinator
- Bereavement counselor
- Physical, occupational and speech/language therapists
The Heartland Experience means trying to exceed your expectations in every way. As part of our commitment to excellence, we measure the level of our service so that we can enrich the lives of our patients and the people who love them by delivering services that best meet their needs.
Every day, our hospice agencies receive recognition for the care they have provided to a patient or someone’s loved one. Many tell us they don't have the words to describe their appreciation and simply say "Thanks." Below are comments and letters from patients and family members sharing their gratitude.
Why choose Heartland? What difference can that make? Aren’t all hospice services alike? Bridget Card, Administrator, describes how her staff was able to fulfill a patient’s wishes while providing the care that he needed. AND, there was a wedding!
To read the full story, click here.
Heartland Hospice understands that it is our job to be a critical support for our patients and families as the end-of-life approaches, and to be onsite if that is the patient and family’s wish. Our Vigil Volunteer Program, “Answering the Call to Vigil,” is a big part of our process for helping to ensure that no one dies alone. Joann, Volunteer Coordinator at Heartland Hospice in Wentzville, Missouri, describes the extraordinary care provided by her vigil volunteers.
To read the full story, click here.
At Heartland, we consider our involvement with patients a sacred opportunity and a privilege to be in their lives. We depend on our hospice volunteers to help us provide the love, respect and care our patients and their families need.
Our volunteers help enrich the lives of our patients by:
- Running errands for patients and families
- Staying with patients so family members can get a much-needed rest
- Reading or providing a comforting touch
- Playing or singing soothing music to patients
- Keeping vigil with patients in their final hours
- Helping with office support tasks at the agency
- Providing a friendly visit to lift a patient's spirits
- Providing special veteran volunteer support to patients who are veterans
To become a hospice volunteer, click here to download and complete the volunteer form on a desktop computer. Once completed, save and email the form to our Heartland staff (if you use Microsoft Outlook, please use this link instead). You may also print out the form and complete it by hand, then fax it to 636-327-4043 or mail it to our agency. We will contact you once the form has been received. If you have any questions, please call our agency.