Closest Location

Heartland Hospice Serving Wentzville

Counties Served: St. Charles, Lincoln, Warren, Pike, Montgomery

Phone: 844-329-0950
Fax: 800-377-9309

1097 Wentzville Parkway
Wentzville, MO 63385-3537

What Makes Us Different

  • You don’t have to give up hope to get hospice. Many patients and the loved ones who care for them say they wish hospice care had started sooner.
  • Treatments that provide our patients with comfort and relief may continue, uninterrupted, even after we’ve started providing hospice care.
  • We don’t require that advance directive choices be made such as a “do not resuscitate” order (DNR) or living will to begin providing hospice care.
  • When you need care, we’re ready to provide it. Any day of the year, any time of the day, we can initiate hospice care for you or your loved one.
  • Our heart stretches across the nation. At any given time, Heartland provides comforting care to thousands of patients in communities and neighborhoods across the country.
  • We’re fully accredited by Accreditation Commission for Health Care (ACHC). We’ve chosen to follow their additional requirements in order to help advance the highest standards of community-based care.
  • Wherever you are in your health care journey, we’re there to meet you.
  • As mutual care providers, we work closely with your health care professionals to make sure specific protocols are followed closely.

In Addition We Offer

  • Patient-focused care with patient/family maintaining control
  • Referrals and admissions 24-hours a day, 7-days a week
  • Positive clinical outcomes
    • Pain management
    • Anxiety
    • Shortness of breath
  • Comforting care and symptom management provided as part of plan of care
    • Pleurx Catheter
    • Tube feedings
    • PCA pumps
    • Tracheostomy care
    • IV for hydration/antibiotic administration
  • Onsite referral coordination
  • Heartland clinicians sent to the Emergency Department to meet patients who have gone to the hospital
  • Strong customer service focus
  • Tuck-in phone calls before weekends or holidays
  • We Honor Veterans
  • Up to 13 months of bereavement services
  • Pet therapy
  • Music therapy
  • Massage therapy
  • Admission follow-up phone call within 24-48 hours after admission
  • Making Choices guide for end-of-life choices
  • Memorial services

Dr. Ehab Kaiser - Medical Director

  • Credentials: MD, CMD
  • Residency: Forest Park Hospital
  • Medical School: Cairo University Medical School
  • Medical Specialty: Internal Medicine, Hospice and Palliative Medicine
  • Other Affiliations: American Association of Hospice and Palliative Medicine, American College of Physicians, American Medical Directors Association

Jennifer L. Keen - Nurse Practitioner

  • Credentials: RN, MSN, ANP-BC
  • Academic Degree, School: Master of Science in Nursing - Jewish Hospital College of Nursing and Allied Health
  • Medical Specialty: Adult Health
  • Other Affiliations: Sigma Theta Tau International Honor Society of Nursing

Carole Dunnett - Director of Professional Services

  • Credentials: RN
  • Started in Hospice: 1983
  • College Attended: Penn State University
  • Other Affiliations: Greater St. Louis Hospice Organization, Missouri Hospice and Palliative Care Association, NHPCO

Dionne Thompson - Administrator

  • Credentials: RN
  • Started in Hospice: 2009
  • Academic Degree, School: BSN - Indiana University of Pennsylvania

Heartland Hospice Care Team

  • Patients and families
  • Heartland’s Medical Director
  • The patient’s physician
  • Registered nurses
  • Hospice aides
  • Social worker
  • Spiritual care coordinator
  • Bereavement counselor
  • Dietitian
  • Pharmacist
  • Physical, occupational and speech/language therapists
  • Volunteers


The Heartland Experience means trying to exceed your expectations in every way. As part of our commitment to excellence, we measure the level of our service so that we can enrich the lives of our patients and the people who love them by delivering services that best meet their needs.*

Treating Family Member with Respect:

Heartland Hospice 95%

Missouri Average 93%

National Average 91%

Shortness of Breath Controlled Within 48 Hours:

Heartland Hospice 91.3%

Missouri Average 54.9%

National Average 56.9%

Overall Rating of Hospice:

Heartland Hospice 89%

Missouri Average 85%

National Average 84%

Recommend Hospice:

Heartland Hospice 89%

Missouri Average 87%

National Average 85%

Anxiety Controlled Within 48 Hours:

Heartland Hospice 81%

Missouri Average 57.3%

National Average 58.3%


*Source: Strategic Healthcare Programs (SHP) 2016

Success Stories

Every day, our hospice agencies receive recognition for the care they have provided to a patient or someone’s loved one. Many tell us they don't have the words to describe their appreciation and simply say "Thanks." Below are comments and letters from patients and family members sharing their gratitude.

"To the Heartland Hospice Staff - Thank you for all of the special care that you provided to our father in his final hours.  We appreciate all that you did for him and for us those last days.  Your kindness and dedication was very evident."

Family of a hospice patient, Wentzville, MO

"Dear Heartland Hospice - My entire family and I want to thank you for help in caring for our loved one during his last months.  We could not do what you could to meet his hygiene and health needs.  We appreciate your kind words and visits as you cared for him.  We appreciate and thank you for your gentle care for him."

Daughter of a hospice patient, Wentzville, MO

"Dear Heartland Hospice - I wanted to write and thank you for your care of my grandfather in his final days.  Not only did you make sure that he was comfortable at all times, you also helped make sure my family and I were doing OK.  Your clear explanation of what to expect and answering all our questions really helped remove the fear and worry.  He passed peacefully after a long and wonderful life full of family, friends and travel.  I thank you for helping us honor his final wishes to pass at home and for taking such good care of all of us.  Thank you!"

Granddaughter of a hospice patient, Wentzville, MO

"Thank you for the wonderful care and kindness your staff provided our mom during her last days.  Your services are gratefully appreciated by the family. Thank you for keeping her so clean, keeping her comfortable and looking so pretty."

Daughter of a hospice patient, Wentzville, MO

Why choose Heartland? What difference can that make? Aren’t all hospice services alike? Bridget Card, Administrator, describes how her staff was able to fulfill a patient’s wishes while providing the care that he needed. AND, there was a wedding!

To read the full story, click here.

Heartland Hospice understands that it is our job to be a critical support for our patients and families as the end-of-life approaches, and to be onsite if that is the patient and family’s wish. Our Vigil Volunteer Program, “Answering the Call to Vigil,” is a big part of our process for helping to ensure that no one dies alone.  Joann, Volunteer Coordinator at Heartland Hospice in Wentzville, Missouri, describes the extraordinary care provided by her vigil volunteers.

To read the full story, click here.


At Heartland, we consider our involvement with patients a sacred opportunity and a privilege to be in their lives. We depend on our hospice volunteers to help us provide the love, respect and care our patients and their families need.

Our volunteers help enrich the lives of our patients by:

  • Running errands for patients and families
  • Staying with patients so family members can get a much-needed rest
  • Reading or providing a comforting touch
  • Playing or singing soothing music to patients
  • Keeping vigil with patients in their final hours
  • Helping with office support tasks at the agency
  • Providing a friendly visit to lift a patient's spirits
  • Providing special veteran volunteer support to patients who are veterans

To become a hospice volunteer, click here to download and complete the volunteer form on a desktop computer. Once completed, save and email the form to our Heartland staff (if you use Microsoft Outlook, please use this link instead). You may also print out the form and complete it by hand, then fax it to 636-327-4043 or mail it to our agency. We will contact you once the form has been received. If you have any questions, please call our agency.

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Become a part of our team and join us on our mission to provide patient-centered care. Click on the link below for a list of current openings at this location. You can also register for our job alerts and get up-to-the minute notifications of positions as they become available.

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