Closest Location

Heartland Hospice Serving St. Louis

Counties Served: St. Louis City, St. Louis County, Jefferson County

Phone: 844-329-0950
Fax: 800-377-9309

12101 Woodcrest Executive Drive, Suite 102
St. Louis, MO 63141-5008

What Makes Us Different

  • You don’t have to give up hope to get hospice. Many patients and the loved ones who care for them say they wish hospice care had started sooner.
  • Treatments that provide our patients with comfort and relief may continue, uninterrupted, even after we’ve started providing hospice care.
  • We don’t require that advance directive choices be made such as a “do not resuscitate” order (DNR) or living will to begin providing hospice care.
  • When you need care, we’re ready to provide it. Any day of the year, any time of the day, we can initiate hospice care for you or your loved one.
  • Our heart stretches across the nation. At any given time, Heartland provides comforting care to thousands of patients in communities and neighborhoods across the country.
  • We’re fully accredited by Accreditation Commission for Health Care (ACHC). We’ve chosen to follow their additional requirements in order to help advance the highest standards of community-based care.
  • Wherever you are in your health care journey, we’re there to meet you.
  • As mutual care providers, we work closely with your health care professionals to make sure specific protocols are followed closely.

In Addition We Offer

  • Advanced Staff Certification
  • Pet Therapy
  • Music Therapy
  • We Honor Veterans
  • Vigil Volunteers
  • Memorial Services
  • Massage Therapy
  • Home IV Therapy for Comfort

Dr. Ehab M. Kaiser - Medical Director

  • Credentials: MC, CMD
  • Residency: Forest Park Hospital
  • Medical School: Cairo University Medical School
  • Medical Specialty: Internal Medicine, Hospice and Palliative Medicine
  • Practice or Clinic: Ehab M. Kaiser, MD, LLC
  • Other Affiliations: American Association of Hospice and Palliative Medicine, American College of Physicians, American Medical Directors Association

Dr. Rochelle A. Cox - Team Physician

  • Credentials: MD
  • Fellowship: University of Virginia School of Medicine - Roanoke/Salem
  • Residency: University of Virginia School of Medicine - Roanoke/Salem
  • Medical School: University of Virginia School of Medicine - Roanoke/Salem
  • Medical Specialty: Internal Medicine
  • Practice or Clinic: Rochelle A. Cox, MD, LLC

Jennifer L. Keen - Nurse Practitioner

  • Credentials: RN, MSN, ANP-BC
  • Academic Degree, School: Master of Science in Nursing, Jewish Hospital College of Nursing and Allied Health
  • Medical Specialty: Adult Medicine
  • Other Affiliations: Sigma Theta Tau International Honor Society of Nursing

Robin Carnett - Director of Professional Services

  • Credentials: RN, BSN, CHPN
  • Academic Degree, School: Bachelor of Science in Nursing, Oral Roberts University
  • Other Affiliations: President of Missouri Hospice and Palliative Care Organization, Greater St. Louis Hospice Organization, CHPN Review Trainer, NHPCO Council of States Committee

Crista Obermoeller - Administrator

  • Started in Hospice: 2001
  • Academic Degree, School: Bachelor of Science in Therapeutic Recreation - Southeast Missouri State University
  • Other Affiliations: Association of Death Education and Counseling (ADEC), Missouri Hospice and Palliative Care Association (MHPCA), International Association of Trauma Professionals (IATP)

Heartland Hospice Care Team

  • Patients and families
  • Heartland’s Medical Director
  • The patient’s physician
  • Registered nurses
  • Hospice aides
  • Social worker
  • Spiritual care coordinator
  • Bereavement counselor
  • Dietitian
  • Pharmacist
  • Physical, occupational and speech/language therapists
  • Volunteers


The Heartland Experience means trying to exceed your expectations in every way. As part of our commitment to excellence, we measure the level of our service so that we can enrich the lives of our patients and the people who love them by delivering services that best meet their needs.*

Pain Controlled Within 48 Hours:

Heartland Hospice 80%

National Average 55%


*Source: Strategic Healthcare Programs (SHP) 2016

Success Stories

Every day, our hospice agencies receive recognition for the care they have provided to a patient or someone’s loved one. Many tell us they don't have the words to describe their appreciation and simply say "Thanks." Below are comments and letters from patients and family members sharing their gratitude.

"To all the folks at Heartland Hospice – I am eternally grateful for the caring and professional aide given to myself and my wife during an extremely difficult time.  I will recommend to everyone to use Heartland Hospice because these personnel are the best!"

Husband of a hospice patient, St. Louis, MO

"We would like to thank you for the care and support you gave our family in the last several months of our Mother’s life.  Our main nurse was wonderful.  She monitored Mom’s needs and comfort levels to make sure the end time was as pain free as possible.  When our main nurse was out of town, another nurse stepped in and she was there when mother passed.  The Social Worker, Chaplain and aides all took part in caring for mother.  They spent time with her, played music, talked and bathed her.  Mom loved all these people.  They were a great help to all of us during a difficult time.  Thank you for all your love, care and help."

Daughter of a hospice patient, St. Louis, MO

"Thank you all so much for the excellent care and attention you gave my dear Dad, me, and all of our family.  Thank you for your kindness and friendship.  Without a doubt you helped to make my Dad’s last weeks and days more comfortable.  You were truly a blessing in our life and we will be forever grateful.  Thank you again."

Daughter of a hospice patient, St. Louis, MO

"I have traveled a million miles in my heart these past few years.  It has been quite a journey.  The ups and downs of my father’s battle with Alzheimer’s and the loss of my parents has taught me so much.  What can I say to those that held me up as my father drifted away?  The words escape me…thank you!  I am truly humbled and will forever hold you in awe, respect and in my prayers for the wonderful service you provide.  You are the definition of angels.  I wish you a beautiful year filled with love!"

Daughter of a hospice patient, St. Louis, MO

"On behalf of me and my family, we want to thank all of you for your kindness and compassion during my father’s final days.  What you do is truly remarkable, especially when there is so much sorrow.  Please know that what you do is truly appreciated and all of you should feel proud of yourselves for what you do, day in and day out.  May God bless all of you and be with you each and every day."

Daughter of a hospice patient, St. Louis, MO


At Heartland, we consider our involvement with patients a sacred opportunity and a privilege to be in their lives. We depend on our hospice volunteers to help us provide the love, respect and care our patients and their families need.

Our volunteers help enrich the lives of our patients by:

  • Running errands for patients and families
  • Staying with patients so family members can get a much-needed rest
  • Reading or providing a comforting touch
  • Playing or singing soothing music to patients
  • Keeping vigil with patients in their final hours
  • Helping with office support tasks at the agency
  • Providing a friendly visit to lift a patient's spirits
  • Providing special veteran volunteer support to patients who are veterans

To become a hospice volunteer, click here to download and complete the volunteer form on a desktop computer. Once completed, save and email the form to our Heartland staff (if you use Microsoft Outlook, please use this link instead). You may also print out the form and complete it by hand, then fax it to 314-453-0290 or mail it to our agency. We will contact you once the form has been received. If you have any questions, please call our agency.

Join Our Team

Become a part of our team and join us on our mission to provide patient-centered care. Click on the link below for a list of current openings at this location. You can also register for our job alerts and get up-to-the minute notifications of positions as they become available.

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