Heartland Hospice Administrator Featured on National Hospice and Palliative Care Organization and Hospice Action Network’s My Hospice Campaign
National Hospice and Palliative Care Organization (NHPCO), and its advocacy affiliate, the Hospice Action Network (HAN) launched the My Hospice campaign back in August 2019. My Hospice Ambassadors are proven operators in the field who have been chosen by NHPCO because of their ability to articulate the value of hospice and palliative care and their enthusiasm and commitment to providing quality care for patients and family at the end-of-life.
My Hospice is a campaign to reinforce the value of the Medicare hospice benefit among policy and healthcare decision makers to foster a policy environment that will support patient access to high quality, comprehensive hospice and palliative care.
What My Hospice means is different to each individual and family we serve. For Next Generation Leaders, like Ryan Klaustermeier, Administrator with Heartland Hospice serving South Central Wisconsin, it means investing in the development of young leaders who will continue to support Medicare’s first coordinated care model and protect the Medicare Hospice Benefit.
NHPCO’s Next Generation Leadership Council provides an opportunity for young leaders to help shape hospice and palliative care policy in a myriad of ways, including sharing what My Hospice means to them.
Here is council member Ryan’s take on the My Hospice campaign:
“I am a nurse, and My Hospice is founded in a few of the principals of nursing: autonomy, beneficence and justice.
All of these are important, but for me, autonomy is the most important. To me, this means the ability to choose the care, treatments and medications you do or do not want. Either way, it’s your choice, your experience, your journey.
Autonomy in the end-of-life journey starts with choosing the hospice that is best for you. I believe that more choice creates more autonomy and liberation in the end-of-life journey. My Hospice, My Choice.
I am frequently asked this question, ‘Where is your hospice?' This question comes from all sorts of people, including many health care providers in every discipline. This question concerns me. It leaves me with the impression that many people continue to think that hospice is a place. My Hospice is not a place.
My Hospice is a philosophy of care that surrounds the individual, their family and their friends with expertise, support, guidance and resources to enrich each of their remaining days; provided anywhere the individual calls home. My Hospice is about meeting people where they are at, not where we think they should be; figuratively and literally. It is their journey, not ours.
The National Hospice and Palliative Care Organization website informs that the term hospice shares the same linguistic root as hospitality. The word hospitality has many synonyms; my favorites are warmth and kindness. One of the definitions of hospice that Merriam-Webster.com offers is ‘lodging for travelers…’ So, to me, hospice is about providing warmth and kindness to travelers, the travelers of life who are nearing the end of their journey, travelers who need shelter. In providing them hospice and hospitality we are not only providing expert care, but providing a shelter of love, warmth and support. None of which requires a dwelling. My Hospice can be anywhere.”
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