Closest Location

Heartland Hospice Serving South Central Wisconsin

Counties Served: Columbia, Dane, Green, Iowa, Rock, Sauk, Dodge, Jefferson, Lafayette

Phone: 866-216-5708
Fax: 866-216-5707

2810 Crossroads Drive, Suite 1900
Madison, WI 53718-7943

What Makes Us Different

  • You don’t have to give up hope to get hospice. Many patients and the loved ones who care for them say they wish hospice care had started sooner.
  • Treatments that provide our patients with comfort and relief may continue, uninterrupted, even after we’ve started providing hospice care.
  • We don’t require that advance directive choices be made such as a “do not resuscitate” order (DNR) or living will to begin providing hospice care.
  • When you need care, we’re ready to provide it. Any day of the year, any time of the day, we can initiate hospice care for you or your loved one.
  • Our heart stretches across the nation. At any given time, Heartland provides comforting care to thousands of patients in communities and neighborhoods across the country.
  • We’re fully accredited by Accreditation Commission for Health Care (ACHC). We’ve chosen to follow their additional requirements in order to help advance the highest standards of community-based care.
  • Wherever you are in your health care journey, we’re there to meet you.
  • As mutual care providers, we work closely with your health care professionals to make sure specific protocols are followed closely.

In Addition We Offer

  • Patient-focused care with patient/family maintaining control
  • Referrals and admissions 24-hours a day, 7-days a week
  • Advanced staff certification
    • Certified hospice and palliative care nurse
    • Certified dementia practitioner
  • Positive clinical outcomes
    • Pain management
    • Anxiety
    • Shortness of breath
  • Comforting care and symptom management provided as part of plan of care
    • Pleurx Catheter
    • TPN
    • Tube feedings
    • PCA pumps
    • Tracheostomy care
    • IV for hydration/antibiotic administration
    • Other palliative treatments
  • Encouragement for patients’ physician to be attending physician
  • Onsite referral coordination
  • Heartland clinicians sent to the Emergency Department to meet patients who have gone to the hospital
  • Long tenure of leadership in the agency
  • Strong customer service focus
  • Tuck-in phone calls before weekends or holidays
  • We Honor Veterans
  • Vigil Volunteers for patients at end-of-life
  • Positive patient satisfaction results
  • Up to 13 months of bereavement services
  • Home IV therapy
  • Pet therapy
  • Music therapy
  • Massage therapy
  • Admission follow-up phone call within 24-48 hours after admission
  • Making Choices guide for end-of-life choices
  • Memorial services

Dr. Shagun Saggar - Medical Director

  • Credentials: MD
  • Started Practicing: 2005
  • Medical School: Dartmouth Hitch
  • Medical Specialty: Hospice and Palliative Care
  • Other Affiliations: American Board of Family Medicine, American Board of Hospice and Palliative Medicine, Hospice Medical Director Certified

Dr. Doug Hobson - Team Physician

  • Credentials: MD
  • Started Practicing: 2005
  • Fellowship: Mercy Health System Family Medicine
  • Residency: Providence St. Peter's Family Medicine
  • Medical School: University of Iowa College of Medicine
  • Medical Specialty: Family Medicine
  • Other Affiliations: AAFP, WAFP, ACLS, ATLS, ASBP

Dr. Howard Weiss - Team Physician

  • Credentials: MD
  • Started Practicing: 1988
  • Fellowship: Northwestern University
  • Residency: Northwestern University
  • Medical School: Northwestern University
  • Medical Specialty: Cardiac Anesthesia/Critical Care
  • Practice or Clinic: Rockford Anesthesiology
  • Other Affiliations: American Board of Anesthesiology, Certified in Pain Management, American Board of Hospice and Palliative Medicine

Lindsey Heisier - Nurse Practitioner

  • Credentials: GNP-BC, APNP
  • Started in Hospice: 2016
  • Academic Degree, School: BSN - York College, NP - UW Madison

Laura Wagner - Nurse Practitioner

  • Credentials: GNP-BC, APNP
  • Started in Hospice: 2014
  • Academic Degree, School: BSN - UW Milwaukee, NP - UW Madison

Amy Lillge - Director of Patient Services

  • Credentials: RN
  • Started in Hospice: 2005
  • Academic Degree, School: BSN - University of Wisconsin Oshkosh
  • Other Affiliations: CHPN Certified, Hospice and Palliative Nurses Association (HPNA), Secretary for the Provisional Southwest HPNA Group

Ryan Klaustermeier - Administrator

  • Credentials: BSN, RN, Hospice and Palliative Care Certified
  • Started in Hospice: 2006
  • Academic Degree, School: BSN - Western Governors University
  • Other Affiliations: Board President of the Hospice and Palliative Care Experts (HOPE) of Wisconsin

Heartland Hospice Care Team

  • Patients and families
  • Heartland’s Medical Director
  • The patient’s physician
  • Registered nurses
  • Hospice aides
  • Social worker
  • Spiritual care coordinator
  • Bereavement counselor
  • Dietitian
  • Pharmacist
  • Physical, occupational and speech/language therapists
  • Volunteers


The Heartland Experience means trying to exceed your expectations in every way. As part of our commitment to excellence, we measure the level of our service so that we can enrich the lives of our patients and the people who love them by delivering services that best meet their needs.*

Provides Timely Care:

Heartland Hospice 81%

Wisconsin Average 73%

National Average 76%

Treating Family Member with Respect:

Heartland Hospice 100%

Wisconsin Average 90%

National Average 91%

Getting Emotional and Religious Support:

Heartland Hospice 98%

Wisconsin Average 94%

National Average 92%

Recommend this Hospice:

Heartland Hospice 91%

Wisconsin Average 83%

National Average 84%


*Source: Strategic Healthcare Programs (SHP) 2016

Partners in Care

Heartland Hospice collaborates with a variety of health care partners and organizations within our community to help improve access to high-quality care. Some of our Partners in Care include:

Community Partners

Success Stories

Every day, our hospice agencies receive recognition for the care they have provided to a patient or someone’s loved one. Many tell us they don't have the words to describe their appreciation and simply say "Thanks." Below are comments and letters from patients and family members sharing their gratitude.

“I can't say enough about the wonderful care my mother received from the entire team at Heartland Hospice. The nurses, CNAs, Chaplain, Social Worker and Bereavement Counselor have all been there for me and my mother over the last two months of her life. Many, many thanks to all of you!"

Daughter of a hospice patient, Madison, WI


At Heartland, we consider our involvement with patients a sacred opportunity and a privilege to be in their lives. We depend on our hospice volunteers to help us provide the love, respect and care our patients and their families need.

Our volunteers help enrich the lives of our patients by:

  • Running errands for patients and families
  • Staying with patients so family members can get a much-needed rest
  • Reading or providing a comforting touch
  • Playing or singing soothing music to patients
  • Keeping vigil with patients in their final hours
  • Helping with office support tasks at the agency
  • Providing a friendly visit to lift a patient's spirits
  • Providing special veteran volunteer support to patients who are veterans

To become a hospice volunteer, click here to download and complete the volunteer form on a desktop computer. Once completed, save and email the form to our Heartland staff (if you use Microsoft Outlook, please use this link instead). You may also print out the form and complete it by hand, then fax it to 608-819-0048 or mail it to our agency. We will contact you once the form has been received. If you have any questions, please call our agency.

Join Our Team

Become a part of our team and join us on our mission to provide patient-centered care. Click on the link below for a list of current openings at this location. You can also register for our job alerts and get up-to-the minute notifications of positions as they become available.

Join Our Team
Your Contact Information
In order to best meet your patient's needs, please describe your patient's situation and how we can help.
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Words of Appreciation
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