HCR ManorCare statement regarding COVID-19
The safety and well-being of our residents, patients, employees and visitors is our priority. During this period of heightened awareness, we are taking additional precautions. Click here for more information.
Heartland volunteers offer support, companionship and practical, compassionate help. Some interact directly with patients and families. Others prefer to work behind the scenes in the office setting. As a volunteer, you help determine which tasks you’re best suited to perform.
The tasks of volunteers may include:
- Helping with office support tasks at the agency
- Running errands for patients and families
- Staying with patients so family members can get a much-needed rest
- Reading, or providing a comforting touch
- Playing or singing soothing music to patients
- Keeping vigil with patients in their final hours
- Providing a friendly visit to lift a patient's spirits
- Providing special veteran volunteer support to patients who are veterans
* We suggest volunteers wait a minimum of one year following the death of a loved one to volunteer. This allows adequate time to make appropriate adjustments after a significant personal loss.
Become A Volunteer
As a Heartland Hospice volunteer, you can donate as much or as little of your time as you desire. When you become a volunteer, we will provide you with a detailed orientation to the hospice program, so you will fully understand our caring philosophy and goals and have the skills needed to assist patients and their families. To become a hospice volunteer, download and complete our volunteer form. Please email, fax or mail it to us and we will contact you once the form has been received. If you have any questions, please call our agency.
Please email (if you use Microsoft Outlook, please use this link instead), fax (800-254-9581), or mail it to us and we will contact you once the form has been received. If you have any questions, please call our agency.
No one understands the questions and concerns of a U.S. military veteran more than a fellow veteran or active duty personnel. That’s why Heartland has developed the Vets-to-Vets program, in which volunteers with similar backgrounds can meet with and assist in the care of U.S. military veteran patients.
Why are veteran volunteers important to Heartland?
- Veterans share a common language, code of conduct and honor which may allow for a better match between patients and volunteers.
- The culture of stoicism and societal reactions can discourage veterans from sharing their war experiences with non-veterans. When one veteran talks to another, sharing stories supports life-review and healing and secrecy may dissolve.