Heartland Hospice Serving North Central Illinois and Southern Wisconsin wanted to remind their community that during these unusual times, Heartland is #HereForYou.Show More
HCR ManorCare statement regarding COVID-19
The safety and well-being of our residents, patients, employees and visitors is our priority. During this period of heightened awareness, we are taking additional precautions. Click here for more information.
Words Of Appreciation
Our agency frequently receives recognition for the care we have provided to a patient or someone’s loved one. Many tell us they don't have the words to describe their appreciation and simply say "Thanks." Below are comments and letters from patients and family members sharing their gratitude.
Heartland Hospice Reminds Community We Are Here For You
The entire Heartland Hospice Serving North Central Illinois and Southern Wisconsin team wanted to remind their community that during these unusual times, Heartland is #HereForYou. Account Liaison, Ed, wrote these original lyrics and Music Therapist, Gabby, sang this special song! To reach out to Heartland Hospice or for questions about our care, please call 866-216-5708.
Heartland Hospice serving North Central Illinois and Southern Wisconsin recently received two large edible arrangement platters as a thank you to the hospice team for everything they do!Show More
Heartland Hospice Receives Edible Arrangement Donation as Thank You to Hospice Team
Heartland Hospice serving North Central Illinois and Southern Wisconsin recently received a very beautiful "thank you" donation! Linda King, Owner of Edible Arrangements in Rockford, IL donated two large trays of chocolate covered bananas, chocolate covered strawberries and chocolate covered apples to the Heartland Hospice team as a thank you for everything they do.
"I have always been a volunteer and have always believed in giving back. I so admire the dedication of all the hospice nurses, doctors and staff that are continuing to care our community's most vulnerable patients, not only on an everyday-basis, but also during this critical time in trying to stop this virus. By me donating fresh fruit, it brings a smile to someone's face and this is the part that I can do... because I believe everyone can do something," said Linda.
“This was such a blessing for our team to see in the morning and to be working with amazing and thoughtful team members."Show More
Volunteer Coordinator and Daughter Draw Words of Encouragement on Sidewalk for Heartland Hospice
Sheri, Volunteer Coordinator with Heartland Hospice serving North Central Illinois and Southern Wisconsin, and her daughter Maddie wanted to cheer up the Heartland Hospice team so they drew pictures and words of encouragement on the sidewalk. They wanted to remind the team that “Not All Heroes Wear Capes”.
“This was such a blessing for our team to see in the morning and to be working with amazing and thoughtful team members,” said Tammy Christiansen, Manager of Business Development with Heartland Hospice.
Heartland Hospice serving North Central Illinois and Southern Wisconsin had the privilege of performing a Veteran Pinning Ceremony for their patient, Herbert Brown, a Navy Veteran who served in both WWII and Korea.Show More
Heartland Hospice Honors Navy Veteran in Pinning Ceremony
Heartland Hospice serving North Central Illinois and Southern Wisconsin had the privilege of performing a Veteran Pinning Ceremony for their patient, Herbert Brown, a Navy Veteran who served in both WWII and Korea.
Herbert, Radarman 2nd Class, joined the Navy when he was 17 years old, serving from 1942-1945. He later served during the Korean War from 1951-1953 on an aircraft carrier. Mr. Brown said he is very proud of his service, even though not all of his memories are good ones. However, he did joke that, “In the Navy you are always only 7 miles from land…7 miles down.”
This was the first veteran pinning ceremony that Fred Wescott, Volunteer, and Dick Watermolen, Veteran-to-Veteran Volunteer, had the honor to participate in. The team at Heartland Hospice was happy to gather with Herbert and his wife to recognize and honor his service and sacrifice. The Heartland team presented him with a certificate, pin, American flag and a Navy lap blanket. Fred also presented Herbert with a handmade personalized plaque that he made.
One team member, Janine Idstein, Care Transition Coordinator, shared, “Pinning ceremonies are such a meaningful way to show our gratitude to each Veteran with an individual ceremony just for them. We have the honor of hearing their stories while showing them our appreciation for all that they have done for our country.” When Mr. Brown was told that the ceremony would include a time to honor him and some music, he happily said, “Maybe we can dance.”
Heartland Hospice partners with the "Christmas for Veterans" program to ensure veterans are remembered during the holiday season.Show More
Heartland Hospice Helps Ensure Veterans are Remembered During the Holidays
For the seventh year in a row, Heartland Hospice serving North Central Illinois and Southern Wisconsin has partnered with the Rockford Charter Chapter of Vietnam2Now to collect blankets, socks and cookies for their "Christmas for Veterans" program. Created by Vietnam2Now Chaplain, Bob Theroux, the program has been bringing holiday cheer to local veterans for the past 18 years. Each year, Pastor Bob collects and delivers blankets, white socks and Christmas cookies to veterans in nursing homes and assisted living facilities throughout Northern Illinois.
What started out as a two-person project for him and his wife has turned into a huge effort by dozens of volunteers to deliver gifts to over 1,500 veterans each year. "It's just great to hear the veterans and their stories. They love when we come because some of them have no visitors at all," explained Pastor Bob.
Heartland Hospice has helped support the cause since 2012 by hosting a "Christmas for Veterans Open House" for community members to drop off their donations. The open house gives community members a chance to meet Pastor Bob and other members of Vietnam2Now and get a true understanding of the effect their donations have on the veterans.
"The 'Christmas for Veterans' program brings so much joy to our community's veterans. We're happy to help them by hosting the open house and we enjoy the opportunity to visit with the community members as they enjoy a chili lunch," said Janine Idstein, Care Transition Coordinator and Veteran Liaison with Heartland Hospice.
This year, over 50 people dropped off donations, some from office-wide collections. Heartland Hospice was able to deliver four full carloads of blankets, socks and cookies to Pastor Bob for the program.
To read the WTVO 17 News article, click here.
"Tammy made a memory pillow with my dad for my girls just weeks before he passed. I cannot even begin to tell you the level of care Tammy went above and beyond to provide for my dad. Not only that, she became a friend to all of us!"Show More
Hospice Aide Helps Create Special Memory for Patient's Granddaughters
Heartland Hospice serving North Central Illinois and Southern Wisconsin were able to create a lasting memory for their patient’s family. When it was time to receive hospice care, his daughter, Mechelle, was amazed with the care that Heartland gave her father and the care that was shown to her family. Tammy Stout, Heartland Hospice Aide, wanted to do something special for the patient’s granddaughters. Around the patient’s birthday, his granddaughters made him a t-shirt that he wore proudly, as they were his everything. After talking with the patient, he wanted to leave his girls with a little part of him for when they are missing him. He decided to give Tammy his treasured t-shirt so that it could be turn into a memory pillow for his girls. Tammy also had him add his handprint, so the girls could place their hand on his handprint and hold the pillow tight to remember their papa!
Before the patient passed, the oldest granddaughter was searching for her papa’s t-shirt. It broke Tammy’s heart to keep this a secret from the family knowing what he wanted done for his girls. Once Tammy gave the girls the memory pillow, she said, “To watch the girls with tears in their eyes as I gave them the pillow, it was heartbreaking, but also watching them squeeze it tight was so comforting. One of the best parts of why I love what I do.”
“Through the whole time Heartland Hospice cared for my father, they were absolutely amazing! They were so compassionate and were there whenever I needed them! Tammy made a memory pillow with my dad for my girls just weeks before he passed. I cannot even begin to tell you the level of care Tammy went above and beyond to provide for my dad. Not only that, she became a friend to all of us! I am beyond grateful for Tammy and the whole Heartland Hospice team!” said Mechelle.
Heartland Hospice held a pinning ceremony for patient Luther “Luke” Fingerson of Beliot, WI. Luke is an Army Veteran who served in Germany during the Korean Conflict.Show More
Heartland Hospice Holds Pinning Ceremony for Veteran Patient
As a Level Four partner in the We Honor Veterans Program, Heartland Hospice serving North Central Illinois and Southern Wisconsin frequently perform pinning ceremonies for deserving veteran patients. Recently, Heartland Hospice held a pinning ceremony for patient Luther “Luke” Fingerson of Janesville, WI. Luke is an Army Veteran who served in Germany during the Korean Conflict.
His Heartland team, consisting of his nurse, Deb, social worker, Kelly, spiritual care coordinator, Rod, aide, Jessica, music therapist, Natasha and We Honor Veterans program director, Janine, all gathered at Luke’s home along with his son, daughter-in-law and step-granddaughter, Amy, to honor him and thank him for his service. Luke enjoyed telling stories of his time in the service, especially the time when he found a German helmet in a field and was able to mail it home. He happily passed the heavy helmet around for the team to hold and even try on. Luke said this was just one of the fun memories he has of his time in Germany, and said he spent a lot of time “drinking beer and having a great time.” He is thankful that his time in the military was spent in Germany.
As part of the pinning ceremony, the Heartland team presented Luke with a “Heartland Salutes Veterans” pin, certificate, flag and Army fleece blanket, all of which he was happy to receive. Natasha sang the Army song, God Bless America and The Old Rugged Cross, which Luke and his son especially appreciated. Rod Wedel gave Luke a serviceman booklet of the Gospel of St. John. The entire team was happy to be a part of this moving ceremony. Deb Strait, Luke’s nurse, said, “I’m glad we all came together to do this. It was my favorite pinning ceremony to date.”
Luke continues to talk about his pinning ceremony at every visit!
With a police escort and over 200 bikers joining him on the ride, Jim received his final wish!Show More
Final Motorcycle Ride Granted to Heartland Hospice Patient
Heartland Hospice serving North Central Illinois and Southern Wisconsin was able to grant patient James’, or Jim to those close to him, last wish to ride a motorcycle one last time. James has been riding a motorcycle ever since he was around 10 years old and now at 72 and suffering from dementia, he had to sell his motorcycles and misses the feel of the breeze.
“Jim told me his one last wish was to sit on a motorcycle one last time and I thought ‘we could do one better than just sitting on a motorcycle,” said Kelly Bailey, Heartland Medical Social Worker and Jim’s nurse for the last two weeks. Kelly’s request for riders to help with Jim’s last wish went viral, receiving over 1,000 shares on Facebook. Bikers from all over came to escort Jim on his final ride.
“I was able to locate someone who had a sidecar which was really the only way my father would have been able to enjoy the ride,” said Melissa, one of Jim’s daughters.
Lyle, who drove Jim around on his bike, heard from a friend about Jim’s last wish and was one of the few people around the area who has a sidecar and was happy to give him one good ride.
With a police escort and over 200 bikers, Jim got his final wish; just 2 years after his family sold his motorcycles because of his diagnosis. “It really was a depressing point in his life when he had to let that go and sell the motorcycles when his health was declining, so this day was amazing and you could tell, as I was riding behind him, just with him waving, you could tell that it meant a lot and he was happy inside, and that’s all that counts, so that he could do it one last time,” said Melissa.
Jim was thankful he had the chance for this one last ride; he said the ride on Saturday was “real good.”
To watch the video and read the original story, click here.
Volunteer Coordinator, Janine Idstein, and the rest of the hospice team raise awareness for veterans and make it a priority to recognize not only veterans who are on hospice care, but also those who are in their community.Show More
Volunteer Coordinator Helps Veterans Feel Cared For By the Community
Heartland Hospice serving North Central Illinois and Southern Wisconsin's Volunteer Coordinator, Janine Idstein, made focusing on the We Honor Veterans program a priority close to five years ago. Before she arrived, the program was not being used to its full potential. "When I started at Heartland, everybody knew that we were partners in the We Honor Veteran program, but there really wasn't one person who was running it," said Janine.
Since Janine joined the Heartland Hospice team, Heartland has hosted close to 40 veteran events and even admitted 25 veterans onto their service just last month. Pam Weiss, Heartland Hospice Administrator, said, "I've never had an employee that has really stayed with it. I'm so proud of the work that she has done." Janine shares in the feeling of pride, but said that it comes from seeing the changes in her team members in buying into the program. "When I started with Heartland, no one really knew which patients were veterans. It just wasn't on their radar. As we have worked our way up through the levels in the program, the team has had a lot of educational opportunities. They're asking a lot of questions and they're very excited about it," said Janine.
The most recent event was a celebration of Welcome Home Vietnam Veterans Day. As the name suggests, it brought together veterans in the area who served during the Vietnam War. It left a lasting impact on many of the people who attended, including Vietnam Veteran, Alan Wight. "I really appreciate Janine and what she did. She goes above and beyond what she could have done. She is very well versed in what the veteran's troubles have been and she wants to do her part to raise awareness" said Alan.
This role is something that Janine cherishes, especially because of the recognition received from veterans and their families. "They remember the things that we did and they tell us what it meant to them and that's really the most gratifying part," said Janine.
Heartland Hospice serving North Central Illinois and Southern Wisconsin is a Level Four We Honor Veterans partner which is the highest level an agency can achieve. In order to reach Level Four, Heartland was tasked with learning more about caring for veterans, declaring a commitment to honoring veterans at the end of life, providing education for hospice staff and volunteers on caring for veterans and partnering with the VA at the local, regional and national level to ensure the unique needs of veterans are met.
To learn more about the We Honor Veterans initiative, the steps that our agencies have taken to receive this acknowledgement or to see where other Heartland agencies are at in the process of achieving this honor, visit the We Honor Veterans website.
To read the original article, click here.
Heartland Hospice serving North Central Illinois and Southern Wisconsin was proud to help with patient Chris, a US Navy Veteran who is battling brain cancer, make his Heart’s Desire come true to marry his fiancée Gina, a US Navy Veteran.Show More
Heartland Hospice Helps Patient Fulfill Desire to Marry His Fiancée
Heartland Hospice serving North Central Illinois and Southern Wisconsin was proud to help with patient Chris, a US Navy Veteran who is battling brain cancer, make his Heart’s Desire come true to marry his fiancée Gina, a US Navy Veteran.
Chris and Gina met six years ago while traveling to the Veteran’s Administration via bus to Madison, WI, and for the past 2 years, they have been engaged. “As I was sitting there talking to him, he knew something was really wrong. He looked at me and said, ‘the one thing I want to do is marry Gina,’ so we made it happen,” said Teresa White, Heartland RN Case Manager. Heartland was able to help coordinate the very special day for the couple.
On April 9, 2019, there was not a dry eye as the couple tied the knot in front of friends and family at the Nicolas Conservatory in Rockford, IL. This was truly a community affair. Local bakery By the Dozen donated the cake, Stems & Stuff donated floral bouquets and centerpieces, Busch Jewelers donated the bride’s ring, Classic Limousine took the couple from the ceremony to the hotel, where Courtyard by Marriott offered the couple a room for the night and the Nicolas Conservatory donated the use of their venue. The Heartland Hospice Memorial Fund was approached to assist in this endeavor and was able to help with the costs of the marriage license, tuxedo rental, wedding dress and bridesmaids dress, as well as catering for the special event.
“I didn’t expect it, you know? Love finds you when you least expect it,” said Gina. “I saw everything set-up and it’s just beautiful. I feel so blessed, absolutely blessed today and very grateful. It’s just going to be an amazing day.”
“I can’t wait to see her. I’m nervous,” Chris said. I’m happy, very happy. I love this woman, more than you can believe. It’s amazing, I couldn’t ask for more.”
The staff at Heartland managed to pull the entire event together in three weeks, after Chris fell ill from brain cancer. It was a perfect wedding day. When asked what’s next, Chris said, lovingly looking at his new wife, “A long and happy life together.”
Links to Story:
Heartland Hospice along with the City of Loves Park and Village of Machesney Park hosted a welcome home ceremony for dozens of veterans.Show More
Vietnam Veterans Welcomed Home in Loves Park Ceremony
March 29th marks National Vietnam War Veterans Day. This year, Heartland Hospice serving North Central Illinois and Southern Wisconsin along with the City of Loves Park and Village of Machesney Park hosted a welcome home ceremony for dozens of Vietnam veterans. Emotions ran high as the veterans were honored on this day.
"This was our welcome home celebration for them," said Heartland Hospice Volunteer Coordinator, Janine Idstein. "To give them the welcome home they never received and they so dearly deserved."
Vietnam veteran and retired Sergeant Jim Puckett was the keynote speaker. The former Loves Park Police Chief was emotional at times as he recounted his experiences during the war. "A lot of the times, a lot of the families don't know what their husband or their uncles, or grandparents went through until they hear it here," said Sergeant Puckett.
"Listening to the keynote speaker, you can just feel the anguish in his voice," said Vietnam veteran Allan White. "I teared up." "You can tell how important it is to them that they showed up today," said Janine. "They need this, they wanted this. It was such an honor and a privilege for us to be able to give it to them."
Veterans took turns lining up to receive a Vietnam Veteran Commemorative pin and a salute and a slideshow of pictures from the war left not one dry eye in the room.
Allan says the celebration was something he and other Vietnam veterans have been waiting decades for. "It's just a marvelous time to sit with other veterans that know exactly what we all went through," he said.
Veteran organizations were also present to share information and offer resources to the attending veterans.
To see the video and read the original article, click here.
"Michael’s donation of 150 branch-specific military blankets will have a huge impact on our We Honor Veterans program and pinning ceremonies. They will bring so much joy to our veteran hospice patients and they will be a meaningful keepsake for the families to have forever."Show More
Eagle Scout Says "Thank You" to Veteran Hospice Patients Through Donation
Michael Wilburn, a 16-year-old Boy Scout in Rockford, IL, was required to complete a project as part of becoming an Eagle Scout. Only about 4% of Boy Scouts earn the rank of Eagle Scouts, so the project was important to Michael. One of the requirements of the project was that it needed to be something that would sustain itself after the project was finished. Michael decided to put together an arrangement of blankets and raised money for veteran hospice patients of Heartland Hospice serving North Central Illinois and Southern Wisconsin. The project took him a year to complete and with the help of about 75 volunteers, Michael made 150 blankets that Heartland will give to their veteran hospice patients through their We Honor Veteran program.
Michael said, “A simple ‘thank you’ to an armed forces veteran goes a long way. They’ve always fought for our freedoms and they’ve definitely been mistreated in the past. I’ve heard, during the pinning ceremony, which is where they’re given the blanket and a certificate, they’ve said this is the first time they’ve been thanked. They deserve a good thanks. They deserve to be appreciated.”
“It will be cool to see them used and see them talked about. If someone I know is on hospice services with Heartland and receives a blanket, I’ll know that I was the one who did that. And it’s just nice to know that I’m helping people in the community that helped me,” said Michael.
Heartland Hospice also thanked Michael by presenting him with a pin and a certificate. Janine Idstein, Volunteer Coordinator for Heartland, said, “Michael’s donation of 150 branch-specific military blankets will have a huge impact on our We Honor Veterans program and pinning ceremonies. They will bring so much joy to our veteran patients and they will be a meaningful keepsake for the families to have forever. Being able to present one of these blankets to our veterans at their pinning ceremonies is a wonderful way to spark conversation about their military service and encourage story-telling with their families, which can be healing to them at end-of-life.”
To learn more about the Heartland Hospice and We Honor Veteran partnership, click here.
To read the original article, click here.
Heartland Home Health and Hospice has been selected as the 2018 Veteran Friendly Business of the Year by the Wisconsin Veterans Chamber of Commerce and their nearly 200 members.Show More
Heartland Hospice Committed to Veteran Patients, Employees and Community
Heartland Home Health and Hospice has been selected as the 2018 Veteran Friendly Business of the Year by the Wisconsin Veterans Chamber of Commerce and their nearly 200 members. The Wisconsin Veterans Chamber of Commerce is a membership-based business organization serving veterans and military families by supporting veteran-owned and veteran-friendly businesses across Wisconsin.
“Heartland Home Health and Hospice has helped to grow and support Wisconsin’s veteran business community.” said Saul Newton, Executive Director of the Wisconsin Veterans Chamber of Commerce. “Our economy, our communities, and our state are stronger when veterans succeed. We are proud to recognize them and the work they’ve done to expand economic opportunity for military veterans, military service members, and military families.”
Heartland was selected not only for their commitment and contributions to the Veterans Chamber of Commerce but also for their commitment to their veteran employees, patients and the veteran community. Tracy Rosinski, Heartland Manager of Business Development was presented with the award for 2018 Veteran Friendly Business of the Year at the Wisconsin Veterans Business Conference this past spring at the Potawatomi Hotel and Casino.
“We have a unique responsibility to offer our patients a chance to heal emotionally at the end of life; especially our veterans. I am humbled at the opportunity to educate the community on the needs that dying veterans have at the end of life and increase awareness of the care Heartland provides to our veteran patients, their families and our communities,” explained Tracy.
Heartland Hospice serving North Central Illinois and Southern Wisconsin is pleased to announce their promotion to a Level Four status within the We Honor Veterans Program for their continued care and support of the Veteran population.Show More
Heartland Hospice serving North Central Illinois and Southern Wisconsin Achieves Level Four "We Honor Veterans" Status
Heartland Hospice serving North Central Illinois and Southern Wisconsin is pleased to announce their promotion to a Level Four status within the We Honor Veterans Program for their continued care and support of the Veteran population.
All wars are different and provide unique experiences and often difficulties for the Veterans who served in them. We Honor Veterans was launched by the National Hospice and Palliative Care Organization in collaboration with the Department of Veterans Affairs (VA) to help improve the care veterans receive from hospice and palliative care providers.
“I know the importance of Heartland’s initiative to better serve these United States veterans,” commented Pamela Weiss, Heartland Administrator. “I am a veteran myself, and I believe we not only care for the mind, body and spirit of our veterans, but that Heartland is a hospice provider trained to care specifically for veterans,” added Weiss.
The We Honor Veterans program provides four levels of recognition to organizations that demonstrate a commitment to improving care for veterans. In order to reach Level Four, Heartland was tasked with learning more about caring for veterans, declaring a commitment to honoring veterans at the end of life, providing education for hospice staff and volunteers on caring for veterans and partnering with the VA at the local, regional and national level to ensure the unique needs of veterans are met.
To learn more about the We Honor Veterans initiative, the steps that our agencies have taken to receive this acknowledgement or to see where other Heartland agencies are at in the process of achieving this honor, visit their website.
Four nurses are honored for their efforts to improve care for patients at Heartland Hospice.Show More
Heartland Hospice Celebrates Nurses Board Certification
Four hospice and palliative care nurses at Heartland Hospice serving North Central Illinois and Southern Wisconsin passed board certification after four years of training and testing programs. Heartland says to reach this honor nurses have to work in the hospice field for at least two years. The hospice agency believes having these board certified nurses on their staff shows the commitment they have to their patients.
“We have excellent leaders that help us get there and push us through, but we really provide amazing care to our patients and do the best we can and can’t speak enough about the staff that we have here,” says newly certified nurse, Christina Markese. Christina says she hopes all nurses at Heartland will earn this certification.
To watch the nurses' television interview, click here.
Every year at Heartland Hospice Serving North Central Illinois and Southern Wisconsin, the staff comes together in an effort to make the holiday season special for several families during a difficult period in their lives.Show More
Heartland Hospice Delivers a "Heartland Moment"
Every year at Heartland Hospice Serving North Central Illinois and Southern Wisconsin, the staff comes together in an effort to make the holiday season special for several families during a difficult period in their lives. In one of the families, a 10-year-old girl had been helping her grandmother care for her grandfather as he was passing. With the family’s financial struggles, the staff decided to give this little girl her very own Christmas. Staff members pulled together their resources to purchase gifts and decorate the facility. Hospice Nurse Case Manager, Lindsay Wilson, caretaker for the grandfather, dressed as an elf named Chippy and Spiritual Care Coordinator, Joe Militello, dressed as Santa to deliver her gifts.
“It is such an amazing feeling to work for a company that not only allows us, but encourages us during these acts of kindness. This was one of the most memorable days in my five years of employment with Heartland,” said Lindsay.
The patient’s funeral was held a day prior to the Christmas event and turned out to be perfect timing. Heartland Hospice Rockford delivered a “Heartland Moment” to directly impact this family during their first holiday without their patriarch which left them smiling and laughing.
Billie and Gary tied the knot, after 19 years together, but for Billie this was one wish she wanted to have granted before her life changes.Show More
Rockford Couple Marries After 19 Years Together
Billie, a woman in Rockford, Illinois, gets one of her last wishes granted. Her wish was to marry her boyfriend, Gary, of 19 years, after receiving a very grim prognosis. Billie and Gary are now officially husband and wife.
Billie was diagnosed with cancer and is not expected to survive. She said she wanted to marry the love of her life before everything changes.
Billie and Gary said their vows thanks to employees from Heartland Hospice Serving North Central Illinois and Southern Wisconsin and Alden Debes who threw them a Disney themed wedding.
“Nineteen years with one man is a long time and I love him with all my heart. He’s just the most caring, kind, wonderful person,” said Billie.
Billie’s nurse did her hair for the ceremony. After their Disney themed wedding, the couple now hopes to go to Disney World for their honeymoon.
Thank you to Heartland Hospice Serving North Central Illinois and Southern Wisconsin for making Billie's wish come true!
To watch the video and to see the story from 23 WIRF, click here.
"The purpose of this note is to commend the outstanding work."Show More
Words of Appreciation for Heartland Hospice Services of Rockford
My Mother, Shirley, was a Heartland Hospice patient in Rockford, Illinois starting in April of this year. She passed away November 13. The purpose of this note is to commend the outstanding work done by her hospice nurse, Lindsay. I loved my Mother dearly, and dreaded losing her. It was especially difficult for me because I am in California and couldn’t see for myself what was happening. Shortly after Mom went into hospice care, I was visiting and Lindsay made it a point to come when I was there so we could meet. It was immediately apparent to me that she genuinely cared about my Mom and I could trust her to be my eyes and ears, and with any concerns I might have.
I am grateful to Lindsay for all she did for our family during a difficult and important time. Her care was a precious gift we were lucky to receive. I can’t imagine anything she could have done better. Please use this feedback as an opportunity to recognize her as a role model and thank her for her kindness.
Heartland Hospice Volunteer Salutes Veteran Patient at End-of-Life
Johnny, Veteran Volunteer with Heartland Hospice serving South Central Wisconsin, had been visiting with veteran patient, Robert for several months. When he heard of Robert's sudden decline, he knew he had to somehow visit him one last time to thank him for the time they spent together and for serving our country.Read the Full Story On Our Blog
The power of the individual, the importance of relationships and the value of respect and dignity to everyone at every stage of life are the backbone of our philosophy. We would love to work with you to help grant the wishes of your loved one. See some of the ways we have fulfilled our patients' heart's desires.Read On Our Blog