Closest Location

Heartland Hospice Serving Central Maryland/Baltimore Metro Area

Counties Served: Anne Arundel County, Baltimore City, Baltimore County, Harford County, Howard County


Phone: 866-834-1528
Fax: 866-247-8383
Email: baltimore@heartlandhospice.com

4 East Rolling Crossroads
Baltimore, MD 21228-6279
Directions

What Makes Us Different

  • You don’t have to give up hope to get hospice. Many patients and the loved ones who care for them say they wish hospice care had started sooner.
  • Treatments that provide our patients with comfort and relief may continue, uninterrupted, even after we’ve started providing hospice care.
  • We don’t require that advance directive choices be made such as a “do not resuscitate” order (DNR) or living will to begin providing hospice care.
  • When you need care, we’re ready to provide it. Any day of the year, any time of the day, we can initiate hospice care for you or your loved one.
  • Our heart stretches across the nation. At any given time, Heartland provides comforting care to thousands of patients in communities and neighborhoods across the country.
  • We’re fully accredited by Accreditation Commission for Health Care (ACHC). We’ve chosen to follow their additional requirements in order to help advance the highest standards of community-based care.
  • Wherever you are in your health care journey, we’re there to meet you.
  • As mutual care providers, we work closely with your health care professionals to make sure specific protocols are followed closely.

In Addition We Offer

  • Patient-focused care with patient/family maintaining control
  • Referrals and admissions 24-hours a day, 7-days a week
  • Encouragement for patients’ physician to be attending physician
  • Heartland clinicians sent to the Emergency Department to meet patients who have gone to the hospital
  • We Honor Veterans – Level 4
  • Vigil Volunteers for patients at end-of-life
  • Bereavement camp for kids
  • Music therapy
  • Massage therapy
  • Alternative therapies
  • Making Choices guide for end-of-life choices
  • Memorial services

Dr. Salome Hawkins Cole - Medical Director

  • Credentials: DO, FACP, CMD
  • Residency: Sinai Hospital Baltimore, John Hopkins Hospital
  • Medical School: Philadelphia College of Osteo Medicine
  • Medical Specialty: Internal Medicine

Dr. Allen Reilly - Team Physician

  • Credentials: MD, CMD
  • Started Practicing: 1974
  • Residency: Ross University
  • Medical Specialty: Internal Medicine, Geriatrics

Anna Stojanovic Gloth - Nurse Practitioner

  • Credentials: MSN, AGNP-C
  • Started in Hospice: 2014
  • Academic Degree, School: BS - John Hopkins School of Nursing, MS Nursing - Maryville Adult Geriatric Nurse Practitioner Program
  • Other Affiliations: American Association of Nurse Practitioners (AANP), Member of Sigma Theta Tau Nursing Honor Society, Hospice and Palliative Nurses Association

Gary N. Bagwell - Nurse Practitioner

  • Credentials: RN, MSN, CRNP-F
  • Academic Degree, School: Master of Science in Nursing - Georgia State University
  • Other Affiliations: American Association of Nurse Practitioners, American Nurses Association

LaRhonda Lomax Byers - Director of Professional Services

  • Credentials: RN, BSN, MSN, CNE, CHPN
  • Started in Hospice: 2012
  • Other Affiliations: Certified Nurse Executive, AANAC, Certified Hospice and Palliative Nurse - HPNA, Certified BLS Instructor - American Heart Association, Certified Delegating Nurse Case Manager - American Red Cross, Maryland Nursing Association

Michael Lavin - Administrator

  • Credentials: Licensed Nursing Home Administrator (2006)
  • Academic Degree, School: BS Mass Communications - Towson University

Heartland Hospice Care Team

  • Patients and families
  • Heartland’s Medical Director
  • The patient’s physician
  • Registered nurses
  • Hospice aides
  • Social worker
  • Spiritual care coordinator
  • Bereavement counselor
  • Dietitian
  • Pharmacist
  • Physical, occupational and speech/language therapists
  • Volunteers

Outcomes

The Heartland Experience means trying to exceed your expectations in every way. As part of our commitment to excellence, we measure the level of our service so that we can enrich the lives of our patients and the people who love them by delivering services that best meet their needs.*

Pain Controlled Within 48 Hours:

Heartland Hospice 80%

National Average 55%

 

*Source: Strategic Healthcare Programs (SHP) 2016

Success Stories

Every day, our hospice agencies receive recognition for the care they have provided to a patient or someone’s loved one. Many tell us they don't have the words to describe their appreciation and simply say "Thanks." Below are comments and letters from patients and family members sharing their gratitude.


Heartland patient, Jane, was the mother of a teenage daughter who struggled to deal with her mother’s advanced illness. A family member of Jane's wrote a letter expressing gratitude to Heartland for helping Jane's daughter cope with her mother's journey.

To read excerpts from the letter, click here.


“On behalf of my family, I wanted to say thank you for all that you and your staff did for us while my aunt was a patient of Heartland. Your team definitely showed that they are a shining jewel in the crown of Heartland Hospice.”

-Family member of hospice patient, Baltimore, MD

 

Volunteering

At Heartland, we consider our involvement with patients a sacred opportunity and a privilege to be in their lives. We depend on our hospice volunteers to help us provide the love, respect and care our patients and their families need.

Our volunteers help enrich the lives of our patients by:

  • Running errands for patients and families
  • Staying with patients so family members can get a much-needed rest
  • Reading or providing a comforting touch
  • Playing or singing soothing music to patients
  • Keeping vigil with patients in their final hours
  • Helping with office support tasks at the agency
  • Providing a friendly visit to lift a patient's spirits
  • Providing special veteran volunteer support to patients who are veterans

To become a hospice volunteer, click here to download and complete the volunteer form on a desktop computer. Once completed, save and email the form to our Heartland staff (if you use Microsoft Outlook, please use this link instead). You may also print out the form and complete it by hand, then fax it to 410-719-0241 or mail it to our agency. We will contact you once the form has been received. If you have any questions, please call our agency.

Join Our Team

Become a part of our team and join us on our mission to provide patient-centered care. Click on the link below for a list of current openings at this location. You can also register for our job alerts and get up-to-the minute notifications of positions as they become available.

Join Our Team
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In order to best meet your patient's needs, please describe your patient's situation and how we can help.
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Words of Appreciation
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